Summary: In Chapter 1 it was discussed that superior communication skills will give people an edge over others in job hunting. It was mentioned that high communication is key and that employers want people who have a wide range of skills and higher levels of knowledge. Overall, being able to write is key in any profession. The chapter discussed soft skills, which are getting along with coworkers, solve problems, and take initiative. The main point of Chapter 1 was highlighting the importance of communication in the workforce, which deals not just with verbal communication, but also with nonverbal communication and branching outside of one's own culture and comfort zone. In Chapter 5 the importance of e-mails in the workforce was discussed and how they should be composed and not be overwhelmed by them.
Comment: Both chapters discussed professionalism and how it is important in the workforce. There is a correlation between appearance and professionalism. That if a person has their appearance all the way together then they are more likely to be respected and to be perceived in high regard. The same can be said about e-mails, the appearance of the e-mail will help determine how efficient and appropriate the e-mail is. Overall, everything in the business and professional world will intersect and it is how an individual composes themselves that will determine the value of that person, work, or message.
Question: When it comes to composing an e-mail does the template, subject line, opening, body, and closing have to be used, or can different categories be added, taken away, or substituted instead?
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